Grading is the language of the wholesale market — and dialects vary. Here is what the terms actually mean when you are buying in volume, and how to protect yourself.
There is no single global grading authority for pre-owned phones. Each exporter, carrier trade-in program and regional hub has its own scale, and two suppliers selling the same "Grade A" iPhone 13 can be describing visibly different devices. That is not fraud — it is a definition gap, and the buyer who does not close the gap pays for it. The rule that protects you: always demand the supplier's grading criteria in writing, and attach it to the purchase order.
| Grade | Cosmetic condition | Function | Battery | Best channel |
|---|---|---|---|---|
| A+ / Open Box | Near flawless; at most faint micro-scratches invisible at arm's length | 100% tested, all original parts | ≥ 90% | Premium retail, gifts, corporate |
| A | Light wear: fine scratches, no dents or chips | 100% tested | ≥ 85% | Mainstream retail, e-commerce |
| B | Visible scratches, possible small dents; no cracks | Fully working; may include minor repaired parts, disclosed | 80–89% | Value retail, secondary markets |
| C | Heavy wear, possible housing damage | Working; repairs likely, parts disclosed | variable | Price-sensitive markets, refurbishment input |
| D / Parts | Damaged | Non-functional or partial | n/a | Parts harvesting only |
Crucially, most disputes are about the difference between the two. A unit can be "cosmetically A but functionally B" — flawless body, but a display with an aftermarket panel. Serious suppliers grade the two dimensions separately and state both in the listing. When a quote seems too cheap for the stated grade, ask one question: "cosmetic A, or functional A?" The hesitation in the answer tells you everything.
Aftermarket parts are common in the used market and are not automatically bad — but they must be disclosed, because they change resale value:
Warranty expectations should scale with grade: A+ and A stock typically carries DOA coverage plus a 7–30 day functional window; B and C stock may carry DOA only. Whatever the grade, the warranty terms belong in writing, including who pays return freight and how a "defect" is proven (photo/video evidence standards). A supplier with a written, time-bound dispute process is worth a premium.
AppleUsed grades each dimension separately — cosmetic, functional, battery — and ships every order with per-IMEI QC reports.
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