Frequently Asked Questions — All Topics
This page indexes the questions buyers ask us most, grouped by topic. Each section links to the page where the full answer lives.
Grading & Quality
- What do grades A, B and C mean? — our published grading scale
- How do letter grading systems map to cosmetic condition?
- What does the 384-step inspection cover?
- OLED vs LCD — how are screens checked?
Battery & Lock Status
- What battery health should I accept in a lot?
- How do MacBook cycle counts work?
- Why is iCloud lock zero-tolerance?
- What does network lock screening cover?
Ordering & Shipping
- What is the wholesale ordering process?
- How are wholesale prices set? (blog)
- How do I start a used iPhone wholesale business?
- How should I prepare for the September launch season?
Models & Markets
- Which models do you supply?
- Southeast Asia supply · Middle East · Latin America · Africa
- Which iPhone parts do you supply?
- Do you supply iPads? · MacBooks?