Process
📅 2026-08-19 · AppleUsed

Our Process

The end-to-end process for wholesale ordering, buy-back sourcing, volume repair and after-sales fulfilment.

Wholesale Ordering Process

  1. Inquiry — Send your target model mix, quantities, grade mix and destination market through the contact page.
  2. Graded-stock quote — Our wholesale team responds with availability and pricing, structured against our published grading scale.
  3. Sample approval (optional) — Sample orders are supported on request, subject to availability and shipping terms.
  4. Payment — Payment terms are confirmed per order with your quote.
  5. Inspection-backed packing — Every unit is graded, battery health recorded, screened for iCloud/carrier/blacklist status and factory-wiped before packing.
  6. Tracked shipment — Shipping method and transit time are confirmed with your quote.

Buy-back / Sourcing Process

We purchase used iPhone, iPad and Mac stock in bulk from retailers, repair shops and traders. Lots are quoted after inspection against our published grading scale, with working and non-working (for-parts) stock quoted separately. Send your available stock list through the contact page to start.

Repair and After-sales Process

For resellers we provide repair services at volume — screen, battery, camera, charging port and board-level repair — and after-sales / warranty fulfilment: intake, diagnosis, repair or replacement, and return logistics on behalf of resellers.

Related Reading

Frequently Asked Questions

What is the wholesale ordering process?
Inquiry → graded-stock quote → optional sample approval → payment → inspection-backed packing → tracked shipment. Each step is confirmed with your quote.
Can I order a sample before bulk purchase?
Sample orders are supported on request, subject to availability and shipping terms.
How are lots priced?
Lots are quoted after inspection against our published A/B/C grading scale. Grade mix is agreed in writing before shipment.
How do I sell my used iPhone stock to AppleUsed?
Send your available stock list through the contact page. Working and non-working (for-parts) stock are quoted separately.
Do you provide repair services for resellers?
Yes — screen, battery, camera, charging port and board-level repair at volume, for resellers without an in-house workshop.
What does after-sales / warranty fulfilment include?
Intake, diagnosis, repair or replacement, and return logistics handled on behalf of resellers.

Talk to our wholesale team

Get a graded-stock quote for your market — inspected pre-owned iPhones, 384-step QC, worldwide shipping.

Request a quote →